What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that dictates how many times you must bet your bonus funds before they can be withdrawn as cash. It is a standard mechanism used to ensure bonuses are used for gameplay rather than immediate withdrawal.
Why can't I withdraw my bonus?
Bonus funds are typically locked until the specific wagering requirements associated with that offer are met. Until the required turnover is completed, the funds remain in your bonus balance and cannot be transferred to your withdrawable cash balance.
Why did my balance drop when I claimed an offer?
Depending on the offer, you may have shifted from using real cash to using bonus funds. Most platforms prioritize the balance with the earliest expiration or specific priority rules. Always check your account balance breakdown to see how funds are allocated.
Do all games count equally?
No, most bonuses utilize game weighting. High-volatility games like slots usually contribute the full amount of each bet toward wagering, while lower-risk games like Baccarat or Roulette may contribute a smaller fraction or not at all.
Can I hold two bonuses at once?
Generally, only one active bonus can be processed at a time. Claiming a new offer while another is active may void the first one. Please refer to the specific terms of each promotion to see if they are stackable.
What happens when a bonus expires?
If the wagering requirements are not met within the specified timeframe, the bonus funds and any winnings generated from them are typically removed from the account. Always track your expiration dates in your account profile.
Can I cancel a bonus?
Yes, players can usually opt out of a bonus. However, doing so typically results in the immediate removal of the bonus funds and any winnings accrued from those funds. Contact support if you wish to cancel a bonus.
Where do I check my wagering progress?
Your wagering progress is typically tracked in real-time within your account's 'Promotions' or 'Bonus' section. This dashboard shows how much more you need to bet before the bonus converts to withdrawable cash.